Wednesday, March 27, 2013

How not to talk to an app developer 2

Another fun email:
When I open all I get is yarn I own/yarn I need and nothing else.  What is up with that?  One of two apps I ever purchased!  I only use free for a reason as they work better than paid for apps I guess.  I think this app is a fraud.  My free apps all work.
Granted, my documentation is poor.  I'm a programmer, not a great communicator.  I've emailed this person back and explained how to use the app, but I don't expect a reply or a fix for the poor rating they left.

8 comments:

  1. How do I see a list of all the threads I have put a 1 against to show that I have them? In one list, without having to go in and out of the manufacturers & rayon/cotton/etc categories?
    Q2. Is there a way to find equivalent/s for a desired thread colour?

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  2. 1. At this time there is no way to see your full list of threads. That is on my to-do list.
    2. I've been asked a lot about a conversion system but I'm afraid it's simply too subjective to put in the app. In addition, it would be incredibly rigorous for me.

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  3. I'm sorry you've been treated this way. I just ordered an android phone (haven't received it yet though) and the stitching community I belong has recommended your downloads. Be prepared for questions to come your way, LOL!

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  4. I am actually having the same problem as the original post. I have uninstalled the app and reinstalled twice and the same happens. All I have is two tabs at the top yarn I own and yarn I need. I can click on them and the bar turns green but thats it. How can I make the app work?

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    Replies
    1. Hi Shelley! Hit the menu/options button on your phone to get more options (such as add yarn, add template, etc). Don't forget to add a quantity to the yarn or it won't show up in the owned/wanted list.

      If you don't own or want any, then it won't show up if either button is toggled on. To see those you'll have to toggle both buttons off. :)

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    2. Thank you so much! I would never have figured that out.

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  5. Will there be updates or can we add new colors to gentle arts or weeks thread lists

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